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Terms and Conditions of Humtto Nepal

1. Introduction

  • These Terms and Conditions (the “Agreement”) govern all consumer contracts between HUMTTO NEPAL and the Customer (“you/your”) concerning the sale of goods and services. 

2. Company Information

  • Humtto Nepal is the official distributor of Humtto trekking and casual gear in Nepal. Our physical store is located at:

    • New Road, Nepa Complex, 5th Floor, Kathmandu, Nepal
    • Contact: 9845169115
  • We offer delivery services throughout Nepal.

3. Placing an Order

  • By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms and Conditions. After placing an order, you will receive an order confirmation via email. If you do not receive this email, please contact us at [email protected].

4. Product Description and Availability

  • We strive to provide accurate descriptions and images of our products. However, due to variations in display settings, the colors of products may appear slightly different from the actual items. All products are subject to availability, and we reserve the right to limit the quantity of products we supply or discontinue any product at any time.

5. Pricing and Payment

  • All prices are listed in Nepalese Rupees (NPR) and are inclusive of applicable taxes. We accept the following payment methods:
    • Bank Transfer
  • Please ensure that payments are made promptly to avoid any delays in order processing.

6. Delivery and Shipping

  • We offer delivery services across Nepal. Delivery charges and times may vary based on the destination and the size of the order. Estimated delivery times will be provided at the time of order confirmation. While we strive to meet these estimates, we are not liable for any delays beyond our control.

7. Returns and Refunds

  • We accept returns and exchanges within 7 days of purchase, provided the product is unused, in its original packaging, and accompanied by the original receipt. To initiate a return or exchange, please contact us at [email protected]. Refunds will be processed through the original payment method within 14 business days of receiving the returned product.

8. Warranty

  • Our products come with a manufacturer’s warranty against defects in materials and workmanship. The warranty period and terms vary by product. For warranty claims, please contact us with proof of purchase and a description of the defect.

9. Limitation of Liability

  • Humtto Nepal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you shall not exceed the amount paid by you for the product(s) in question.

10. Privacy Policy

  • We are committed to protecting your privacy. Any personal information collected during your use of our website or purchase of our products will be used in accordance with our Privacy Policy.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website following any changes indicates your acceptance of the new terms.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Nepal.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: [email protected]
  • Phone: 9845169115
  • Address: New Road, Nepa Complex, 5th Floor, Kathmandu, Nepal

Thank you for shopping with Humtto Nepal.